General FAQs

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The annual subscription service is more current information and additional details in most cases, and allows unlimited use. The user will receive email alerts each time new data is added to their region(s) of subscription on website. The territory is larger, by the regions instead of locality. The user has access to the Mechanics Lien Agent Names and the ability to create notices to the Lien Agent if desired. The shopping cart reports are more fixed in nature and preset, not custom. Reports are available for purchase by the locality by the month (after the collection month has ended). Annual Trend Reports by the region after the year has ended and Annual Building Permits and Mechanics Lien reports by the region, after the year has ended are also available for purchase without a subscription.
Each user is issued a Login ID and password once a subscription is activated. Update your password by going to My Settings located on the Welcome Page. If you have questions concerning your login contact us at
The files lining up on your welcome page are the new published files, both building permits and mechanics liens, to the website. I do not see the files on my welcome page. What happened to them? The files will stay on your Welcome Page for 30 days. During that time, you can view or export in .pdf or excel format. After 30 days, they are deleted.
If you are not receiving email alerts, check your spam/bulk bin. If you do not find it there, contact Building Permits-VA to verify we have your correct email address. Email us at
Specific data can be found by doing a custom search. From the Building Permit Information Search Page, customize your search by using optional keywords. Like any search, “less is more”. Ex: To search for Brown Construction Co Inc., put in keyword “brown”. This will pull more data and give you the best results.
This is an issue we are currently trying to fix. The back button in the upper left corner of our website will not hold previous searches, so for best results use the back button on your browser.
When you create a readable report, at the top of the screen, there is a list of each locality for that region and a date that references the last published date.
Yes. Scroll to bottom of the screen. The total number and dollar volume is listed for the search criteria at the bottom of the report.
To opt out of email alerts go to “My Settings”. This is located on the welcome page or contact us at
There can be as many as 5 users on the account. Each will have a specific login and password. Sharing is prohibited.
If you share information from our website with someone that is “not” an employee of the company that holds the subscription, your account will be canceled without a refund.
Due to printing issues while using Internet Explorer and Chrome browsers, reports will now print in PDF format to your computer. This should correct any issues and will not change the look of the reports. Please let us know if you have any problems or issues.
As a subscribing client, you will have access to online information 24 hours a day throughout the year. Our corporate customer service holiday closing schedule for 2020 is as follows: Lee Jackson Day Martin Luther King Jr Day George Washington Day Memorial Day Independence Day Labor Day Columbus Day Veterans Day The week of Thanksgiving The week of Christmas and New Years

Building Permits FAQs

Permits are collected based on issue date on an on-going basis. Posted to the website the same day collected.
Ex: Permits are issued, but can’t be collected until the local inspector has approved them and fees have been paid. Difference between residential and commercial projects Building Permits-VA selects the type/classification for each permits as “residential” or “commercial”. Coming soon Mixed-Use. Residential type/classification includes new construction, addition and renovation to single family dwelling, townhouse, condo, modular, or multi-family.
Commercial Construction includes buildings and structures that are primarily nonresidential new, additions, renovations, remodel, alterations, tenant up-fit, demo rebuild, improvements. Note: Building Permits—VA’s way of project typing may differ from each localities way of classifying a project.
First thing you want to be aware of is that our search start date is preset to begin search on Jan 1 of current year. If the information you are searching for is in archived data prior to the current year, you need to change your start date in the date range section. Secondly, make sure you are in the correct locality or at least region of search. Thirdly, do not be too specific in your custom search. Ex: John F Franklin Construction is what you are searching for, it may be listed in the permits as J F Franklin GC or something of that nature. So if you search for key word Franklin, may be the better search criteria. When you are not certain of how the permit office listed them. You would think they would be required to list a contractor the way his name appears on his license, but that does not seem to be the case.

Subscription FAQs

Building Permits Real Time including Mechanics Lien Agent Notices Building Permits Sales Leads Real Time Mechanics Liens Issued and Released
Reports are available for purchase without a subscription on our shopping cart, currently names products. You can purchase building permits sales leads, by the county by the month; after the collection month has completely ended. Annual Trend Reports by the region; Annual Building Permit Reports and Mechanics Liens Reports are also available for purchase after the year has completely ended. Visit our website and click on Products to view shopping cart items:
Our subscription is based on annual billing cycles. Subscriptions are activated upon payment receipt and runs for 1 full year of that date. Annual renewals continue from that point.
Each Account may have as many as 5 users each will be supplies a login and password
Unlimited use of website for the regions and services you are subscribing to. Current move forward and 3 years of previous history residential and commercial details The availability to print one record for entire reports Sort or Custom searches Print Mechanics Lien Notices *note this pertains to Building Permits + Mechanics Agent Notice service Excel spreadsheet that can be viewed and exported from your Welcome Page. Email alerts when new data has been posted to the website for your region(s) of subscription. Free trend reports ,that track construction trends by the month or by quarter Customer support: For samples:
Checks made payable and mailed to Building Permits-VA 425 Elm Ave # 3 Roanoke VA 24016, for immediate subscription credit cards taken by phone (540) 632-1045 completed by subscriber
We collect data from 16 local offices in Virginia and all of Maryland Visit our interactive site for details
Building Permits VA/MD has been in business over 26 years and is a member of the Roanoke Valley Builders Association.
Building Permits-VA 425 Elm Ave # 3 Roanoke VA 24016 (540) 632-1045

Mechanics Liens FAQs

The claimant is the party claiming they are owed the money. The owner and/or contractor depending on the circumstance are the party/parties that owe the money to the claimant.

Mechanics Lien Agent Notices FAQs

If you do not send your notice to the lien agent and follow Virginia Construction Law Procedures, you would not be allowed to lien the property, in the event you are not paid. Please view the link to VA State website for more details pertaining to Virginia’s Construction Law and Mechanics Lien Notices.
1. Create MLA Notice: Contractor 2. Create MLA Notice: Sub Contractor 3. Create MLA Notice: Sub- sub Contractor Click on the link that relates to the person whom you or your company provided services or delivered materials. It’s not about the classification of your company. For example, let’s say that a licensed General Contractor came to you needing materials to build a house. You created the account with a line of credit for the contractor and now it is time to send the notice for payment. Click on the link that says Create MLA Notice: Contractor. Fill out your company’s information on the notice. If you do not know the dollar amount owed at this time, list TBD (to be determined). ID is optional. This refers to a vendor number or some kind of identification number assigned to your company.
Ultimately the owner of the project is the responsible party for payment. Often they have no idea who the contractor, sub-contractor, or sub-sub contractor used to get material or to provide a service. Like a notice sent to a mechanic’s lien agent, this notice provides the owner with information concerning the identity of persons supplying labor or materials to the project and the amount of their contracts. The owner will have the burden of making sure these persons are paid. The owner will only have to pay for the project once, however, as long as a mechanism is set up to make sure payment gets to all persons sending notice. There is an owner affidavit for each permit listed. The permit will indicate No MLA listed on the permit. Protect your company’s interest by sending a notice to the owner. The affidavit is on the last page. After you have filled out the notice, mail it by certified mail. This will notify both the contractor and the Mechanic Lien Agent that you are the party that delivered material or provided a service for the project being done. Why do I need to send my notice to the mechanics lien agent listed on a building permit that I have supplied materials for and/or provided services? If you do work on a job and do not send your notice, you will lose your right to lien the property in the event you are not paid.
The mechanics lien notice is mailed to the Mechanics Lien Agent listed on the permit.
Building Permits VA/MD has been in business over 26 years and is a member of the Roanoke Valley Builders Association.
Building Permits-VA Corporate Office Location 425 Elm Ave # 3 Roanoke VA 24016 (540) 632-1045 Hours of Operation: 9 AM to 5 PM, Monday thru Friday Please allow 24 hours for a response as we are often in the field collecting data. Our website is available to clients 24 hours a day.
Building Permits-VA is constantly working to maintain and improve performance. If you have a suggestion, comment or ideas, we would love to hear from you. If you did not find an answer to your question here, please share it with us. Contact us at or fill out the form below.